Dear Valued Customer,
I’m writing to you with regards to recent worldwide outbreak of COVID-19, which is creating challenges for businesses that many simply couldn’t have predicted and changed our everyday habits.
During this uncertain time, the health of our employees and customers are Top priority. As a leading technology provider in the region, we understand that we have an important role in your IT technology, which is why, following health authorities recommendations, we have started taking precautionary measures and steps within our team and those who are directly involved in projects delivery.
What does this mean, is that, you can ensure we remain available, as we have allocated and ensured available resources to serve all our customers during this challenging time despite travel restrictions, government orders, and other challenges that impact traditional ways of doing business. We remain ready, able and prepared to serve you during this time.
We recognize that this may be a prolonged effort, and wanted you to be fully aware of SEIDOR’s commitment to help you navigate challenges and advance your business objectives. Our project team teleconferencing on a daily basis to share information to ensure resources are in place for support. For this to work there are three fundamental pillars that we all at SEIDOR bear in mind: TRANSPARENCY, TRUST AND RESPONSIBILITY.
In addition to our ongoing work for customers, we have also assigned experts and resources across SEIDOR Global Offices, so that we can advise/support our customers in the markets where they operate in.
Please do not hesitate to contact me regards to any concerns. I wish you and your family good health and safety, now and in the weeks to come.
Ignacio Ruiz de Eguilaz
سيدور- الشرق الاوسط و شمال أفريقيا